Ages 18 and over
A space intended for adults.
Birds Meet Écoute
In developmentHelp shape the future of listening.
Birds Meet Listening is preparing a free space where adults will be able to talk with a trained volunteer, by text or audio. A human presence, without judgement, at their own pace.
The listening service is not yet open to the public. This page introduces the project and ways to contribute.
A space to share what feels heavy.
Everyday stress, loneliness, relationship difficulties or simply needing to talk: the project offers an attentive presence without having to justify asking for support. You will choose what you want to share.
Free
No payment is planned for volunteer listening.
No account needed
No mandatory email address or phone number to access listening.
A real person
A human conversation with a trained volunteer, with no AI in the exchange.
Two ways to talk. The same care.
Connect by text
A one-to-one chat, with time to find your words.
Talk by audio
A voice conversation with a volunteer, for people who prefer to speak.
French · Moroccan Darija · EnglishYour conversation language may be different from the website language.
How will a listening conversation work?
This is the planned journey once the service opens. These steps explain how it will work; they do not start a call or put you in a queue.
Before: choose and prepare
Your language, your way to talk and a clear framework.
See the preparation steps
- Choose text chat or audio, then French, Moroccan Darija or English. Both channels are equally available choices.
- Confirm that you are at least 18, and read how the service works, its privacy framework and limits before giving your consents.
- If you wish, share what brings you here. This is optional, provides no diagnosis and does not change your priority. Audio will work in your browser without sharing your phone number; it will require your permission to use the microphone.
During: connect with someone
A connection based on the team’s actual availability.
Understand the queue and conversation
- The platform will check for a listener available in your chosen language and channel. Published opening hours do not guarantee an immediate place.
- Depending on coverage and available places, you may connect or wait. If the service is closed or the queue is full, this will be shown without promising a wait time.
- Once connected, a volunteer will listen without judgement. You can take your time, choose your words and ask to stop. Each listener handles one conversation at a time.
After: close at your pace
A clear ending, then resources if you need them.
Understand how the conversation ends
- You will be able to end the conversation. The listener may also prepare its closing with you within the service framework.
- The end of the exchange will be confirmed. This journey does not provide audio recordings, transcripts or conversation exports.
- You can browse resources or discover other Birds Meet spaces. The Hub and its private sessions follow a separate journey; no community account will be created automatically.
In preparation
Listening hours are being prepared.
Days and opening hours will be announced here once the opening conditions are met: a prepared team, shift organization, technical resources and a supervision framework.
No public opening hours are currently announced. Once open, scheduled hours and volunteers’ actual presence will remain separate information.
A human presence within clear boundaries.
Volunteer listeners
They follow an application, training and approval pathway. Their role will be to welcome what you share, listen and point towards appropriate resources, without making a diagnosis.
Supervision
It supports listeners and situations needing assistance within the service framework. During observation, the supervisor’s presence will be announced and identifiable. Access will be limited to authorized people within the service framework.
Your freedom to choose
You can decline to answer a question, skip optional topics or leave the conversation. You will not need to share your real identity or contact details to be heard.
Volunteer listening will not replace a consultation, therapy or emergency assistance. If you are in immediate danger, do not wait for this service to open.
Find urgent helpEssential questions.
Is the service open already?
No. Listening is in development. Applications and volunteer preparation do not mean shifts are open; the launch will be announced on this page.
What does “no account needed” mean?
The future listening journey will be accessible as a guest, without a mandatory account, email address or phone number. Volunteers will have their own team space. The Hub community account is separate.
How will privacy be handled?
The planned framework limits the information requested and access to conversations. It excludes recordings, transcripts and conversation exports, as well as chat attachments. A supervisor’s presence will be announced and identifiable; access will be limited to authorized people within the service framework. Not requesting your name does not guarantee absolute anonymity: consult the privacy page to understand data use and your rights.
What if nobody is available?
Connection will depend on listeners who are actually ready, their languages and your chosen channel. A queue may be offered depending on capacity, without a guaranteed wait time. Resources will remain accessible when the service is closed or full.
Your contribution can help the project grow.
Opening requires a prepared team, a supervision framework and the resources to run the service sustainably.
Volunteers
Offer your time and follow the application, training and approval pathway before taking a shift.
Become a volunteer listenerFunding
Contribute to technical development, training and the resources needed to establish the service.
Support the projectPartners
Universities, organizations and local practitioners: let’s discuss a collaboration that fits your skills and the project.
Build a partnershipCompleting training and activating an account do not mean the service is open. The planned listening service is for adults aged 18 and over, in French, Moroccan Darija or English. It is not diagnosis, therapy or an emergency service.
The community is already on the Hub.
Explore groups, member conversations and private sessions. The community account and Hub sessions are separate from the future volunteer listening service.